When I went last time to have a look at the house I noticed this:
It's not so clear on the photo, but the left window is smaller (1.05m off the ground), and it should be the same as the right window (0.9m off the ground). This may seem like a minor detail, but for me, it is something obvious, and if this has been missed, then what about all the other things that I have no clue about that I can't check on.
Went to see Dan on Monday to drop off my lights, and as I was speaking to him, it seemed like he didn't really know where the houses were at, or what was going on.
- He hadn't been to the site
- He couldn't give me a time frame of completion until lock up - but 'lock up' had already occurred.
- When I asked him about the window, he looked up the plans and saw that the measurements had been changed, but couldn't say why. He then talked about how changes may have been made because the window was too close to the ground floor roof - which it wasn't.
- I asked about the missing doors, and he talked about how they could have charged for the retention system, or put it in at the end(which makes no sense as it would take them more time and effort.
- Other things that I thought about was how Dan was so slack at replying to emails. He didn't get back to me about the frame stage inspection and I didn't hear from him about the electrical until I emailed George.
So don't really like liaising with Dan. Half the time he just tries to talk his way out of things. And he charges ridiculous prices for variations - still have to pay the extra $270 for the stairs lights (all up $870 for 8 stair lights - such expensive lights that no one will notice except for me!).
On Wednesday I received an email to say that I needed to come in to look at the cabinetry design - in the next couple of days. I work full time, so I can't just take time off, and I was also annoyed because I had just come in on Monday.
Thinking about the admin fee of $250 which although waived annoyed me that it was given in the first place. I asked for the variation on Nov 30th. This fee was given due to the 'lateness' of the request. But the electrician is only coming on Tues, THIS Tues, 7 weeks after the request.
They changed the building inspection appointment 3 times. Which made me doubt again as to whether they really know what's going on.
So the overall feeling I was getting was that my project is a small one in comparison and hence was being neglected.
Throughout the week I was thinking about how I was going to approach George and speak to him without sounding accusing. I am not so eloquent with words when I have to speak them (some would also say when I have to write them) But I finally had another reason to call him because of the cabinetry.
So I finally ended up speaking to George yesterday.
The main thing really was to let him know of my concerns, to have some reassurance, and basically be a 'squeaky hinge'. ie. people who don't make noise, normally have less attention paid to them.
He told me that he had been to the site every couple of weeks and said that Dale the site supervisor was there nearly everyday. In regards to the window he admitted it was a mistake. He gave me the option of replacing it or a credit of $500. Dan had already said that they wouldn't replace because of the time and costs involved, and I guess it's only a minor error. BUT being anal, it's going to bug me. Little kids can't look out the window! He said that procedures were in place to ensure that everything was done correctly (window... anyway!)
So after speaking to George feeling slightly less stressed now.
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